Do I have to be home when your pick up or drop off my clothes?
No, clear instructions must be indicated where we can locate your clothes and the desired spot to drop them off. Most people we have provided this service to leave their clothes in their back yard, their garage, porch etc. If you live in an apartment of your laundry can be left at the front desk with an attendant.
Do you separate color and white clothes?
Yes, we can do that for you.
How long does it take to do my laundry?
Washing cycles are usually around 30 minutes for a wash and 30 minutes for a dry on an average machine. Take advantage of our free Wi-Fi during that time to keep you occupied.
How much laundry do I place in a washer machine?
Laundromagic recommends filling the washer machine to about 75% to ensure the best wash possible.
How much laundry should I put in a dryer?
We recommend filling the dryer up to 50%. This allows more space for the hot air to circulate to create faster drying.
I am having a problem with the washing machine, what should I do?
Please see one of our Laundromagic attendants and notify them of the issue that is occurring.
What Areas does Laundromagic Serve?
Laundromagic is located in Holyoke, MA and offers laundry services to Western MA, including Springfield MA, Chicopee MA, Wilbraham MA, and surrounding areas.
What are your hours?
Laundromagic is open Monday through Sunday from 7:00 am – 10:00 pm Holiday Hours: Laundromagic is open every holiday except Easter, Thanksgiving, and Christmas.
When I need Laundry Service do I need to call?
If you need our full service you will have to call and schedule a time. Our staff at Laundomagic will pick up your laundry and dry cleaning at your door step or the desired location and deliver it fresh. We created this service to fit the needs of the working family because we understand how time-consuming Laundry can be for the average family. At any time during our schedule store hours you can bring your laundry in to wash your clothes. We have many amenities so keep you occupied such as free WiFi, four wall mounted flat screens, cozy fireplace, arcade games for kids and much more!
While my clothes are in the washer and dryer, can I leave to run errands?
You can leave your clothes unattended. Laundromagic is not responsible for unattended items.